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Choosing the Best Cloud Provider: A Guide on How to Find ‘The One’ that...
Moving to the cloud has become an attractive option for many businesses, either as an internal private cloud or more often to an external hybrid cloud operated by a Cloud Provider. As with the...
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How to Choose a VoIP Phone for System for Small to Medium Businesses
Cloud VoIP has become an essential part of most business communications strategies. It gives real operational cost benefits, and improves business operations and public image. Part of the process is...
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5 Easy Ways on How to Get a Business Phone Number
Most people nowadays use website contact details to get in touch with a Business. They usually have email addresses and Business Phone Numbers plus other information like address details and contact...
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Is QoS the Same in Every VoIP Provider?
Digital Convergence, and the creation of a Unified Communications (“UC”) platform have been embraced by many organisations. A UC is the movement of all digital communications traffic, data, VoIP for...
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What is Contact Center and Why Do Businesses Need One?
Many businesses have recognised the need for improved customer relations recently. Many customers have moved to an online basis, often as e-commerce rather than a physical business. As a result,...
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7 Most Common VoIP Issues and How to Fix Them
Many organisations have implemented VoIP Solutions as part of their move to an Integrated Communications Strategy. Usually, the rationale includes the financial benefits of toll-free long-distance and...
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Addressing the Top 5 VoIP Security Vulnerabilities and How to Mitigate Them
VoIP is the go-to application for businesses looking at reducing communications costs and improving customer service. Because many businesses are improving their general network security, VoIP Systems...
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Migrating to UCaaS? Should you keep your SIP Trunk Carrier?
Back in the day, most businesses had an in-house PBX system connected to the public switched telephone network (“PSTN”), operated by a manual or automatic switching system. Then came the Internet and...
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